How to get Started with Answers in Viva Engage

Overview:

Answers in Viva Engage transforms scattered conversations into an organized, searchable knowledge base. In this session, you’ll learn how to enable, configure, and use Answers to capture expertise, crowdsource solutions, and connect employees with the right information faster.

We’ll also explore how Answers integrates with Copilot and Viva Topics to make your knowledge even more discoverable across Microsoft 365.

Why you should Attend:

If employees can’t find answers quickly, they’ll waste time reinventing the wheel, ask the same questions repeatedly, or worse - lose trust in your digital workplace. Without structured knowledge sharing, valuable insights get buried in chat threads and emails. Don’t let knowledge silos drain productivity. Learn how to unlock Answers in Viva Engage to connect people with the expertise they need.

Areas Covered in the Session:

• Introduction to Answers in Viva Engage
• Setting up and configuring Answers for your organization
• Encouraging adoption and employee participation
• Connecting Answers with Copilot and Viva Topics
• Real-world use cases: onboarding, IT support, HR, and more

Who Will Benefit:

• Internal Communications & Knowledge Managers
• IT Leaders & Digital Workplace Owners
• HR & L&D Teams
• Employees & Community Managers