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Having Difficult Conversations
Griet Deca
Duration: 60 Minutes
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Unlimited Viewing Recorded Version for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
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Toll free: 1-800-385-1607
Mailto: support@euwebinars.com
Overview:
Having the courage to engage in difficult conversations is a crucial aspect of healthy communication. We think a lot, but how do we express what we think? And how can we best convey our message if we want to be constructive? How do you deal with feedback or an unexpected response that is directed at you or not, when you actually need it? And what building blocks lead to a healthy communication culture within your team?
You will find answers to all these questions in this session, which focuses specifically on professional situations. Expect practical tips and tricks, best and worst practices, insights, concrete techniques, and a lot of humor.
Areas Covered in the Session:
- What exactly constitutes a “difficult conversation”
- What impact the setting has
- How to achieve a healthy communication culture
- How to approach a difficult conversation constructively
- Practical tips and techniques
Who Will Benefit:
- All
Speaker Profile
Griet Deca is the Chief Happiness and Stress & Burn-out Coach, dedicated to promoting well-being and happiness in the workplace through training, coaching, teambuilding, and consulting. Each year, she organizes the Week of Happiness at Work in Belgium, aiming to make workplace happiness the most natural thing in the world. Griet is also an accomplished author: in 2018, she published From Prosperity to Work Happiness (in Dutch), and in 2020, she co-authored Improving Happiness at Work, a practical guide for creating sustainable workplace happiness policies, alongside her colleague Kim Hilgert. Recognized for her impact, she was named Happiness Personality of the Year in 2019, standing out among more than a hundred candidates. As a passionate keynote speaker, webinar host, (enter)trainer, and coach, Griet is known for her interactive style, using storytelling, thought-provoking one-liners, and engaging exercises to invite reflection and action-all delivered with a generous dose of humor and her trademark free smile guarantee.