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Managing Misunderstandings: From Conflict to Connection
Katja von Glinowiecki
Duration: 60 Minutes
Access Recorded Version
Unlimited Viewing Recorded Version for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
Support
Toll free: 1-800-385-1607
Mailto: support@euwebinars.com
Overview:
Misunderstandings are rarely about words - they are about needs, emotions, and unspoken assumptions. This webinar offers a reflective approach to managing tension, turning defensive reactions into dialogue. Discover techniques to pause, reframe, and reconnect when conversations get difficult.
Areas Covered in the Session:
- Recognize emotional triggers and communication blind spots
- Apply reflection tools to de-escalate conflict
- Build skills to transform misunderstandings into meaningful connection
Who Will Benefit:
- All
Speaker Profile
Katja von Glinowiecki is a Professional Certified Coach (ICF PCC), Supervisor, Mentor Coach, and Trainer with extensive experience in leadership development, communication, and intercultural collaboration. She has lived and worked in Europe, Asia, Africa, and Australia, bringing a global perspective to her work. Katja teaches coaching and supervision at the International Coach Academy and co-leads supervision.partners, an initiative focused on reflective practice and professional growth for coaches and leaders. Her approach blends psychological insight, practical tools, and a deep belief in human connection as the foundation of learning and change.